1. Introduction
Smart Sale ("we", "our", "platform") respects and protects the privacy of our users. This privacy policy explains how we collect, use and protect your data.
2. Data we collect
2.1 Personal data
We collect the following personal data:
- Full name
- Email address
- Phone number
- Organization name and details
- User role and permissions
2.2 Business data
For inventory management we collect:
- Products and their details
- Sales and purchase history
- Payments and credit data
- Customer and supplier data
- Reports and analytics
2.3 Technical data
We collect the following for platform operation:
- IP address and location
- Browser type and version
- Device information
- Usage statistics
- Errors and technical issues
3. Use of data
We use collected data for:
- Providing platform services
- Managing user accounts
- Ensuring security
- Technical support
- Improving service quality
- Legal compliance
- Marketing and advertising (with consent only)
4. Data protection
🔒 Data protection measures
We apply strong security measures to protect your data:
- Data stored encrypted (AES-256)
- Transmitted over secure HTTPS
- Regular security audits
- Backups stored securely
- Two-factor user authentication
- Restricted data access
⚠️ Important: Inactive accounts
If an organization does not use the platform for more than 1 year, we cannot guarantee protection of that organization's data. Data protection is fully provided for active users.
5. Data sharing
We may share your data in these cases:
- With consent: with your explicit consent
- Service providers: third-party services necessary for the platform
- Legal requirements: by law or court order
- Security: to protect platform security
- Business transfer: in case of sale or merger
6. User rights
Under applicable law you have the right to:
- Access: view data we hold about you
- Correction: correct inaccurate data
- Deletion: delete your data (close account)
- Restriction: restrict use of data
- Portability: receive your data in another format
- Object: object to use of your data
7. Cookies and tracking
We use these types of cookies:
- Essential: required for the platform to work
- Security: for authentication and security
- Functional: to store user preferences
- Analytics: to analyze platform usage
You can manage cookies in your browser settings.
8. Third-party services
We use these third-party services:
- Cloud hosting: for data storage
- Analytics: to monitor platform performance
- Payment systems: to process payments
- Email services: for messaging
Third-party services have their own privacy policies and use data according to those policies.
9. Data retention
Retention varies by data type:
- Active account data: while account is active
- Inactive accounts: 1 year, then deleted
- Business data: as required by law
- Technical data: 2 years
- Payment data: 7 years (for tax purposes)
10. International transfer
Your data is stored in the Republic of Uzbekistan. If data is transferred to other countries, we apply appropriate safeguards and comply with legal requirements.
11. Children's privacy
The platform is intended for users over 18. We do not knowingly collect data from children under 13. If you are a parent or guardian and learn that your child has provided data, please contact us.
12. Policy changes
We may update this privacy policy from time to time. Changes will be announced on the platform and users must follow them. We will notify you of significant changes by email.
13. Contact us
For privacy questions and concerns:
- 📧 Email: privacy@smartsale.uz
- 📱 Telegram: @smartsale_privacy
- 📞 Phone: +998 71 123 45 67
- 📍 Address: Tashkent, Uzbekistan
Data protection officer: Head of Privacy
By reading this privacy policy you agree to the collection and use of your data in accordance with this policy.